Last updated: August 15th, 2023

Thank you for your interest in Making the Brand. We strive to provide high-quality educational content to enhance your learning experience. Please read our return policy carefully before making a purchase.

No Returns Due to the Nature of the Course

Given the service and informational nature of Making the Brand, we do not offer returns or refunds unless there are exceptional circumstances.

We understand that emergencies or unforeseen situations may arise. In such cases, we will consider refund requests on a case-by-case basis, provided the following conditions are met:

Documented Emergencies

In cases of documented emergencies, such as medical emergencies or other situations beyond your control, we will assess refund requests on a case-by-case basis. Please provide relevant documentation to support your request.

How to Request a Refund

If you believe you qualify for a refund based on the exceptions outlined above, please follow these steps:

1. Email whatsgood@notsoceo.co with the subject line: "Refund Request - Making the Brand."

2. In the email, provide your full name, order number, and a detailed explanation of the reason for your refund request.

3. Attach any relevant documentation and evidence that supports your request.

Our team will review your request and respond within 3-5 business days with a decision. Please allow us sufficient time to assess your request thoroughly.

Contact Us

If you have any questions or concerns about our return policy or need assistance with your purchase, please don't hesitate to contact our team at whatsgood@notsoceo.co. We're here to help you make the most of your learning experience.